Privacy Policy
GENERAL

Effective January 1, 2020

This policy describes how we collect, use, and maintain customer information anytime you interact with OM Bag Company (DBA: "OM NYC"), including but not limited to when you use our Website, or contact our group via email, telephone, or other means. This also includes when you visit any of our social media pages, for example our Facebook or Instagram pages or their respective mobile apps. By interacting with us via our Website, social media pages or mobile apps, email, telephone, or other means, you consent to these practices.

WHAT INFORMATION DO WE COLLECT FROM YOU AND ABOUT YOU

We may collect contact information, for example your name, address (for billing or product delivery), telephone number, or email address if you visit our Website or contact us in person, by email, or by telephone.

We may collect demographic information, for example your birthday and gender.

We may collect information about the purchases you make from OM NYC either online or through direct contact with OM NYC.

We may collect payment information, for example your credit or debit card information and any additional or associated information required by the processing agent to complete a credit or debit card transaction.

When you visit our Website, we may collect your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

COOKIES

We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, understand your preferences, and provide you with essential features and services and for additional purposes, including:

Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as an account holder, enable you to use 1-Click purchasing, and provide other customized features and services.
Keeping track of items stored in your shopping basket.
Preventing fraudulent activity and improving security.
Delivering content, including ads, relevant to your interests on third-party sites.

Cookies allow you to take advantage of some of OM NYC's essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any features that require you to sign in.

Approved third parties may also set cookies when you interact with this website. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of OM NYC. 

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to clear or disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

If you have further questions, or if you wish to discuss our cookie policy in further detail, please see "Questions and Contact Information" at the bottom of this page. 

WHAT DO WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, delivery address, billing address, and email address. We also collect your credit or debit card and related information in order to facilitate purchase, exchange, or return transactions.

We collect demographic information and purchase history to better cater our product offerings to our clientele and to better focus direct marketing and promotional efforts via email or other.

With your permission, we may send you emails about our Website, new products and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

This website will collect cookies with implied consent according to your browser settings. Your default setting may allow this website to collect cookies. For more information see the above "Cookies" section.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@om-nyc.com or by phone at: +1-646-598-7591.

SHARING INFORMATION WITH THIRD PARTIES

We will share information with third parties that perform services on behalf of OM NYC. For example, we may share your email with a vendor who sends emails on our behalf. We may also share your information with other vendors that may help us operate our website, may maintain customer information on our behalf, or run promotions on our behalf. We may share your information with external auditors if required to facilitate any independent audit of OM NYC’s records.

We will share credit and debit card information and any affiliated information required to complete a transaction with third party merchant banks or other payment processing services. Credit and debit card information will not be stored or maintained by OM NYC after a transaction is completed.

We may share information with third parties or business partners that have a direct affiliation to OM NYC as co-sponsor to a promotion or event, for example a partnered or joint charitable event.

We may share your information with any successor company or entity to which we are merged or sold to in part or in whole.

We may disclose your information in order to comply with law or to protect ourselves. We will share information in order to comply with or respond to a court order or subpoena. We may disclose your information to a governing body or investigatory body if requested. We may share information when investigating instances of fraud or suspected fraud. This might include fraud that OM NYC suspects for any reason during or after any interaction with OM NYC or its third party affiliates.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Though no method of transmission over the internet is 100% secure, if you provide us with your credit card information, the information is handled in compliance with Payment Card Industry Data Security Standards (PCI-DSS), using SSL/TLS encryption and security protocols.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will note the date that these changes were made at the top of this page.

QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us via email at info@om-nyc.com or by phone at: +1-646-598-7591.